Iberostar Heritage Grand Mencey
Iberostar Heritage Grand Mencey
- City view
- Garden
- Swimming pool
- Free Wifi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
About this property
This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is located in a quiet residential area, just 164 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Parking on site
- Free Wifi
- Spa
- 4 restaurants
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar

Sustainability
- EarthCheck Certified
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Shelly
United States
“The location if staying in Santa Cruz is perfect. The hotel pool and spa were wonderful.” - Dr
Israel
“Spectacularly wonderful hotel. Spotless, Clean, comfortable bed and big room. Do not miss breakfast!!! Great location. Highly recommended.” - Larry
United States
“For being in city center, hotel has extensive outdoor grounds, pools, green space and turtle pond. Adjacent to beautiful city park , las ramblas, bus stops and walking to Port area.” - Virginia
United States
“This is a very classy hotel with all the amenities! The staff were very friendly and helpful. Beautiful property, easy parking” - Michael
United Kingdom
“All of the staff were fantastic. Happy, helpful and courteous. The ambiance and service in the restaurant, bar and gardens made our stay very comfortable.” - Juana
United States
“The hotel is beautiful and it's in a great location. The facilities and garden are gorgeous. The staff is very nice and we had a wonderful stay” - Therese
United Kingdom
“Beautiful building and gardens and perfectly located. Staff are brilliant, incredibly helpful and friendly.” - Nebojsa
Serbia
“Location: The hotel is located in a great area, within walking distance to many restaurants, shops… Staff: The staff were friendly and helpful, always willing to assist with any requests or questions we had. Amenities: Great pool and garden” - Amanda
Puerto Rico
“Excellent location. Very complete breakfast. Lovely facilities. Wish I had more time to enjoy.” - Sarah
Spain
“Pretty much everything! The staff was very kind and incredibly attentive. The property itself is beautiful. We really enjoyed the spa, pool, courtyard, outdoor lounge/bar area, and the morning breakfasts!”
Hotel area info
Restaurants
- Los Laureles Restaurant
- CuisineMediterranean • Seafood • Spanish • Local
- Open forLunch
- AmbienceFamily-friendly • Traditional
- Dietary optionsVegan • Gluten-free
- Papa Negra Restaurant
- CuisineSpanish • Local • International
- Open forDinner
- AmbienceModern • Romantic
- Dietary optionsVegan • Gluten-free
- Los Menceyes Restaurante
- CuisineSpanish • Local • International
- Open forBreakfast • Dinner
- AmbienceFamily-friendly • Traditional • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free
- Restaurante a la carta Kon·Tiki
- CuisineMexican
- Open forLunch
- AmbienceModern
Amenities of Iberostar Heritage Grand Mencey
Most popular amenities
- 2 swimming pools
- Parking on site
- Free Wifi
- Spa
- 4 restaurants
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Bedroom
- Linens
- Wardrobe or closet
View
- View
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Room Amenities
- Socket near the bed
Activities
- AerobicsAdditional charge
- Live music/Performance
- Casino
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPublic parking is available on site (reservation is not possible) and costs € 12 per day.
- Parking garage
- Accessible parking
Front Desk Services
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- SafeAdditional charge
General
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Soundproof
- Car rental
- Soundproof rooms
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Room service
2 swimming pools
Pool 1 – outdoor
- Open all year
- All ages welcome
- Heated pool
- Beach chairs/Loungers
Pool 2 – indoorAdditional charge
- Open all year
- Adults only
- Heated pool
- Beach chairs/Loungers
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Open-air bath
- Hot spring bathAdditional charge
- Turkish/Steam BathAdditional charge
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- SpaAdditional charge
- Solarium
- Fitness center
- SaunaAdditional charge
Languages Spoken
- German
- English
- Spanish
- French
- Italian
- Russian
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.





The fine print
Please note that the full amount of the reservation must be paid in upon check-in.
When booking more than 5 rooms, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.