Castello City Hotel
1, 62 Martyron Avenue, Heraklio, 71304, Greece – Great location - show map
The staff are absolutely exceptional. Polite, friendly and very helpful. When I return to Crete I will definitely look for Castello City Hotel again.
Located by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodations in elegant rooms with free WiFi. Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 656 feet away from the hotel.
Couples in particular like the location – they rated it 8.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free parking
- Free WiFi
- Airport shuttle
- Family rooms
- Restaurant
- Non-smoking rooms
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
- Bar
Sustainability certification
Categories:
See what guests loved the most:
- JamesMalta“The staff are absolutely exceptional. Polite, friendly and very helpful. When I return to Crete I will definitely look for Castello City Hotel again.”
- LouisUnited States of America“The hotel was very clean and up to date, the free breakfast was good, it's in a great location, and the staff was exceedingly helpful.”
- TTabzGreece“Breakfast was really good with a variety of tastes. The stuff was super friendly in the reception desk and really helpful as we checked in at 1am”
Hotel area info
Restaurants1 Restaurant On Site
- Fifth Floor Restaurant
- CuisineGreek • Local • International
- Open forBreakfast • Brunch • Lunch • Dinner • Cocktail hour
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Castello City Hotel
- Free parking
- Free WiFi
- Airport shuttle
- Family rooms
- Restaurant
- Non-smoking rooms
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
- Bar
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Sun deck
- Balcony
- Terrace
- Refrigerator
- Live sports events (broadcast)
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- SafeAdditional charge
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Hypoallergenic
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproof
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Upper floors accessible by elevator
- German
- Greek
- English
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cash Castello City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
City tour busses can be arranged upon charge.
Please inform Castello City Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
License number: 1027703
FAQs about Castello City Hotel
-
Room options at Castello City Hotel include:
- Twin/Double
- Double
- Triple
- Family
-
The prices at Castello City Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Castello City Hotel offers the following activities/services (charges may apply):
- Live sports events (broadcast)
-
Castello City Hotel has 1 restaurant:
- Fifth Floor Restaurant
-
Check-in at Castello City Hotel is from 3:00 PM, and check-out is until 11:00 AM.
-
Castello City Hotel is 0.8 miles from the center of Heraklio. All distances are measured in straight lines. Actual travel distances may vary.
-
Yes, Castello City Hotel is popular with guests booking family stays.