Grand Zuri Dumai is located in central Dumai, a popular port city in Eastern Riau. It features a large outdoor pool, fitness center and spa. Free Wi-Fi is provided throughout the hotel. Grand Zuri Dumai is a 5-minute drive from Dumai Ferry Port and a 20-minute drive from Pinangkampai Airport. Pekanbaru City, capital city of Riau Province, is a 5-hour drive away. Air-conditioned rooms each offer garden views. A flat-screen cable TV, mini-bar and electric kettle are provided. Private bathrooms include a bathtub and free toiletries. Guests can enjoy a relaxing massage or head to the sauna to unwind. Car rental and currency exchange services are available at the tour desk. The hotel has a 24-hour front desk. The 24-hour Anggrek Lounge serves a selection of European, Indonesian and Chinese dishes. Western cuisine is also offered.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.2)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.4
Comfort
8.8
Value for money
8.2
Location
8.2
Free WiFi
10
High score for Dumai
Select topics to read reviews:

See what guests loved the most:

  • Hillclimber76
    Australia Australia
    Bicycle friendly. Bicycle was securely stored behind reception. Room was clean and modern.

Hotel area info

Restaurants
1 Restaurant On Site

  • Cerenti Coffee Shop
    • Cuisine
      Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Dietary options
      Halal

Amenities of Grand Zuri Dumai
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Free WiFi
  • Restaurant
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Concierge
    • Baggage storage
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/Marble floor
    • Elevator
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Infinity pool
    • Pool/Beach towels
    • Beach chairs/Loungers
    • Beach umbrellas
    Spa
    • Kids' pool
    • Locker rooms
    • Fitness
    • Spa/Wellness packages
    • Spa facilities
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot spring bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Indonesian

    Property practice

    This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

    House rules

    Grand Zuri Dumai takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of IDR 100000 is required on arrival. That's about GBP 4. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Grand Zuri Dumai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Grand Zuri Dumai

    • Grand Zuri Dumai is 0.8 miles from the center of Dumai. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Grand Zuri Dumai include:

      • Twin
      • Double

    • Check-in at Grand Zuri Dumai is from 2:00 PM, and check-out is until 12:00 PM.

    • Grand Zuri Dumai has 1 restaurant:

      • Cerenti Coffee Shop

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Zuri Dumai on this page.

    • Yes, Grand Zuri Dumai is popular with guests booking family stays.

    • Grand Zuri Dumai offers the following activities/services (charges may apply):

      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Spa/Wellness packages
      • Locker rooms
      • Spa facilities
      • Swimming pool
      • Fitness
      • Hot spring bath

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at Grand Zuri Dumai may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.