Hotels near El Desengaño

nice clean room and pool with a great view of the ocean.

Location

We arrived 30 minutes before check-in. The front desk gal, Paola, was so incredibly rude with us, telling us we needed to wait for one more hour. Well, we had a late lunch and came back two hours later. Then we were rudely told we would have to wait one or two more hours and that if we left the hotel, it might be 4 or more hours. We sat on a dirty, filthy couch in the lobby waiting without air conditioning. The manager came over and told us to continue waiting for our room. There was no courtesy extended, no apologies, no discount, no bottle of water. We were met with rudeness and disrespect. The hotel allows smoking inside. All the hallways reeked of cigarette smoke. Our room was so heavily perfumed to disguise the cigarette smoke, it gave us an instant headache. Breakfast was marginal. Never again for me or my girlfriend. This hotel is a little run down, have stayed in hundreds of hotels, I give it 2 stars or less. The overwhelming disrespect and rudeness was barely tolerable.

I yelled at the one receptionist after he took two phones calls instead of finishing with my arrival process. It was especially irritating when their were two other available receptionists available to take calls. Then he spent several minutes going over the many things not to do which includes not setting the ac too low even though there was no control for Ii t, only an on/off Wal switch. The ultimate hassle was being stopped from leaving because I hadn't brought my room key to the front desk inst we ad of leaving it in the room!

it was close to airport. traviling to san deigo calif.