Search hotels in Sant Mateu d’Albarca

Premises, design of the hotel and outside area Room Comfort Staff Cleaniness Breakfast

You get what you expect from a TRS 5 stars hotel. The sky bar adds some of the best views you can get in Ibiza. Staff is always happy and ready to help.

The breakfast was excellent! Lots of things 🙂

Ideal location and very clean.

It's in a fantastic location. 5 minutes to sunset strip, and about 10 to the fountains/West End. The pool deck is brilliant Staff can't do enough for you. Buffet breakfast has plenty of varied selection

Clean, great location and views from the balcony. All staff very nice

The views are amazing… some of the best we’ve seen on the island but the property itself is tired and in need of major investment to bring it up to what they claim is a 5 star. The entire decor of our room was shoddy with light switches covered in paint and unfinished skirting boards, one of which stuck out from the wall and looked hazardous. I have seen complaints regarding cleanliness but I must add our room, sheets and bathroom was. A major gripe was that when we booked I’d stated two adults and one child ( myself, my 23 year old daughter and my youngest at 16). On checking in we were advised that my youngest would be classed as an adult and so would have to have a bed made up in the room at a cost of 187 euros per night. This bed was smaller than a single bed and not at all comfortable. I struggled to comprehend that, even if we were a family of two with one child, we would be made to sleep in one bed. It’s also off the beaten track so once you’re there, that’s it. The nearest town for anything you might need is a taxi ride away so if you’re not completely happy with the food served here, you’re stuffed. Myself and my two daughters went for a break last week, one of which is vegan and I have a gluten intolerance. We found the food very limited and sadly had a server at their only restaurant who was very curt when we asked if anything from the menu could be modified. We cut short our planned four day stay and checked into another actual 5 star hotel on the island. I must add the reception staff were excellent, Lara especially, very accommodating and thankfully didn’t charge us for the remaining days.

Breakfast and dinner was really good, tasty and good selection of dishes, clean swimming pool, only few minutes walk to the beach, bars and clubs. Would happily stay here again.

Amazing place. Great location close to the nightlife of San An. Free entrance to O Beach too!