This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room.
Jacky
United Kingdom
Loved everything about this beautiful hotel,the staff were amazing,the room was gorgeous,the breakfast was very nice,the chandelier was stunning!
This stylish hotel is directly opposite Liverpool John Lennon Airport with easy access to the terminal. It has free Wi-Fi and modern air-conditioned rooms with a flat-screen TV.
Susan
United Kingdom
Staff are always polite and friendly. Rooms are always clean and quiet.
In the historic city center, Crowne Plaza Chester, an IHG Hotel features an indoor heated pool, hot tub and a gym. On-site private parking is available for an additional fee.
David
United Kingdom
Easy reach of centre. Pleasant greeting from reception. Comfortable bed. Good coffee machine.
Within the grounds of Chester Racecourse, this Holiday Inn Express offers free high-speed Wi-Fi, a 24-hour front desk and impressive views. Chester’s historic center is just a 5-minute walk away.
Jennifer
Australia
Easy walk to the old town centre and city walls. The room was clean and comfortable, the shower hot. Free onsite parking. Breakfast was included in the price. Good value for money.
Crabwall Manor & Spa; BW Signature Collection features elegant rooms, a spa and an indoor swimming pool. This historic manor house from 1660 is a short drive from Chester city center.
Victoria
United Kingdom
Vincy and Andrew the duty manager were really professional, Vincy even offered to help me and my daughter pack our stuff after Andrew authorised over the phone to give me the full refund so I could leave.
Didn't stay in the hotel so can't comment on anything else.
This is definitely not a 4 star hotel, not by any standard. Well not in my experience anyway.
This independent family-owned hotel provides a peaceful location just outside Chester's historic center, yet only a 10-minute walk away from the city center’s amenities and attractions.
Richard
United Kingdom
Lovely quiet hotel, friendly and chatty staff, short walk into the city centre, tasty and efficient breakfast, good value for the area.
I have booked 2 rooms for the day before and after 3 hours...
I have booked 2 rooms for the day before and after 3 hours driving and almost arriving, they called me saying that could only supply 1 room. They have big issues on their booking system.
I have to sort my stay in another hotel and next day they had 2 rooms available and they gave to our family, 1 room in second floor and another in the ground floor, near the restaurant. They said straight that they couldn´t moove one room to stay near. The door to the corredor was always open and the noise on the ground floor room was a problem.
Miguel
United Kingdom
10
Scored 10
The hotel is a good hotel, clean, friendly informative staff...
The hotel is a good hotel, clean, friendly informative staff, and helpful, the breakfast was really good and you could help yourself to what ever, cereal, hot food and continental , plus bread, croissants etc, and they served till 11a.m, the views were delightful, and you are only 10 minutes away from Chester or the outlet, if you want a comfy stay you need to consider this hotel
Jenny barnard
United Kingdom
10
Scored 10
Location was great for shopping at Cheshire Oaks and...
Location was great for shopping at Cheshire Oaks and visiting The Blue Planet Aquarium and Chester Zoo. Not far away for shopping and dining in Liverpool and all its attractions.
Ellesmere Port had interesting features around the Manchester canal, with ships and picturesque canal boats. Good variety of restaurants and had a lovely meal at Miller & Carter restaurant in Cheshire oaks.
Very easy to get around with good motorway links. People are very friendly and helpful.
Sonja
United Kingdom
10
Scored 10
The hotel is in an ideal place to visit the National...
The hotel is in an ideal place to visit the National Waterways Museum, which is fascinating and well worth a visit. Signage to the hotel and to the museum are pretty dire, though, if you don't know the area ,and the council really needs to get this sorted satisfactorily. It's a central point to visit many local attractions and cities and is easily accessible from the motorway.
C E
United Kingdom
10
Scored 10
Great location for peace and quiet, was very nice to just...
Great location for peace and quiet, was very nice to just have a walk round the hotel grounds to look at the Canal Boats. Although trying to park at the hotel wasn't ideal the overspill car park was very spacious and easy accessible. The rooms are brilliant and the staff were extremely helpful and attentive. Breakfast was delicious something for everyone and a fantastic choice for the kids
Over all 10/10 for our stay here we would certainly come back again
Victoria
United Kingdom
10
Scored 10
Almost perfect. A great location with free parking.
Almost perfect. A great location with free parking. Very tranquil surroundings and great walks close by. The staff were all extremely friendly-especially the 2 lovely ladies serving breakfast. Breakfast was very high quality and plentiful. The view from the restaurant is stunning. We requested a room on the highest floor and this was no problem. The mattress was very soft however, and my husband had a bad back the following day. Despite this we will definitely be returning as it’s very good value for money and the location, so close to Cheshire Oaks shopping is perfect (although I’d rather keep that a secret!).
Beautiful location and I arrived very late nearly 1am and the night staff were unbelievably helpful my booking was not showing up but they done everything they could to help me without the booking as most hotels would turn you away not these staff they bent over backwards to help 1 million percent recommend staying here.
Once booked in at nearly 1.30am the lovely lady made me juice with the offer of tea and coffee she then made sure that I had food - snacks
ABSOLUTELY OUTSTANDING STAFF
The hotel was wonderful. Breakfeast was freshly cooked and best we have had at any hotel. Staff in all areas of the hotel were wonderful. The rooms were so quite. We stay 3 Nights and the hotel hosted 3 weddings and it was so quiet and the beds so comfirtable we all slepted well. If anybody wants a great wedding vue and Hotel for family of all ages this the place to go, A great big thank you to all the staff at Holiday Inn.
The location is beautiful and so peaceful which is what I like in a hotel.
The staff were the best! So helpful and friendly.
Our room was very quiet and we never heard anything.
The staff went out of their way to make my daughters birthday special which was unexpected and very well received.
Breakfast was great. Huge selection, lovely setting to sit and eat and again, lovely staff.
Very clean and modern hotel.
Every single staff member we met was lovely - very friendly and helpful. A smile also goes a long way and everyone greeted you with a smile. The hotel was very clean, our room was excellent - very comfortable. Breakfast was delicious. Having visited, we would not look to stay anywhere else in this area if and when we visit again.
The hotel was in a great location to explore the Wirral and Liverpool. Every member of the hotel's staff was very helpful and friendly, especially the ladies working in the restaurant at breakfast. Rooms were clean and comfortable and any meals we had - breakfasts, lunch and one dinner - were all excellent.
This hotel was in a great location for a easy drive into Liverpool and North Wales which were the locations we were traveling between. Free car parking, use of the leisure centre and breakfast made for a great stay. Not to miss out the smiles from the lovely friendly staff!
The property was warm, clean and dry. Parking was easy. Just around the corner there are restaurants, bars and shops.
It is a shared bathroom but I did not find this to be a problem.
The owner is on hand and very helpful. The internet has a strong signal.
Very relaxing hotel and the food in the restaurant was fantastic, better still children eat free. All staff were very friendly and helpful. Free Wi-Fi right through the hotel. Daily housekeeping. Nothing too much trouble. Pool nice and warm.
Very nice hotel with good amenities. Staff really friendly and helpful. Great selection for breakfast for adults and children.
Staff at evening meal time were very polite and friendly, with good quality food although a little limited.
Excellent room, very clean and comfortable with excellent air conditioning. Very good restaurant with friendly staff and very good service. Very good location, very convenient for Cheshire Oaks, Chester, and Chester Zoo.
As I am from Ellesmere Port I always like the location as I used to swim around the area when we were kids. The breakfast is always good, cooked well and plenty to pick from. the room was good.
Nice hotel located on the canal, breakfast had lovely view over the water although its not a scenic waterway, it was nice watching the ducks.
Staff were attentive and friendly.
The location is amazing, the staff were all very friendly and helpful.
Room was clean and of a nice size, shower was nice and powerful, swimming pool and sauna were great.
Very clean and all staff welcoming and engaging. Food excellent and room very clean. Good location for the zoo, Cheshire Oaks and Chester. Definitely will be back.
Great location. Easy to find, great road access to Cheshire Oaks and nearby eateries. walking distance to a museum.
Hotel was chosen for its swimming pool.
We have stayed at this hotel on a number of occasions and it is because of our continued satisfaction, that we keep on returning. Meals are always excellent
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