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The renovated, family-run Hotel Excelsior is located in the centre of Zermatt. All rooms offer panoramic views of local mountains and free Wi-Fi internet access. French and Swiss cuisine is served in the La Ferme restaurant with a summer terrace. The Excelsior hotel is 400 metres away from the stations of the Gornergratbahn and the Sunnegga Express funicular.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.4

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
9.4
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Sharon
    Australia Australia
    We loved the location, it was central and easy to walk everywhere. We also loved the view from our room of the Matterhorn. Breakfast was really nice and the hotel had a lift and courtesy shuttle to take us back to the train.
  • Fang
    United States United States
    Very good breakfast. Great location that’s close to train station. Very clean and mostly quiet.
  • Wai
    Hong Kong Hong Kong
    The view is good. We saw the golden top of Marathon right in front of us from the balcony. Magnificent! The breakfast is very good also.

Hotel surroundings

Restaurants
3 restaurants on site

  • Restaurant Luna
    • Cuisine
      Italian • Steakhouse • Local
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian
  • Restaurant La Ferme
    • Cuisine
      Italian • Steakhouse • Local
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • Pergola
    • Cuisine
      Italian • Steakhouse • Local
    • Dietary options
      Vegetarian

Facilities of Hotel Excelsior
Great facilities! Review score, 8.4

Most popular facilities
  • Free WiFi
  • Family rooms
  • 3 restaurants
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Cycling
  • Hiking
  • Skiing
Living Area
  • Desk
Media & Technology
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Luggage storage
  • Wake-up service
  • Packed lunches
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
  • Wake up service/Alarm clock
  • Room service
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Minimarket on site
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • German
  • English
  • French

House rules

Hotel Excelsior takes special requests - add in the next step!

Check-in

From 15:00 to 22:00

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 5 years
Extra bed upon request
Free
6+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Maestro Mastercard Visa Reka-Check JCB Diners Club American Express Cash Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note:

Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.

FAQs about Hotel Excelsior

  • Hotel Excelsior offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Skiing

  • Check-in at Hotel Excelsior is from 15:00, and check-out is until 11:00.

  • Room options at Hotel Excelsior include:

    • Single
    • Double
    • Suite
    • Twin/Double

  • Guests staying at Hotel Excelsior can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • Hotel Excelsior has 3 restaurants:

    • Restaurant La Ferme
    • Restaurant Luna
    • Pergola

  • The prices at Hotel Excelsior may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Excelsior is 200 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.