Please note that temporarily, the reception will be open from Monday to Saturday, from 9:00 a.m. to 9:00 p.m., and on Sundays, it will be open until 3:00 p.m. Outside of these hours, guests can use the check-in machine to access the property. Please contact El Retiro Hotelet in advance to obtain the password. Outside of these hours, guests can use the check-in machine to access the property.

If you plan to arrive after this time, we recommend that you contact us as soon as possible so that we can make the necessary arrangements. This way, we can make sure you have access to your room and the corresponding keys, even if you arrive later than expected. Outside these times guests can use the the check-in machine to access the property. Please contact L'Hotelet in advance for the password.

Please provide us with your name, reservation number and estimated time of arrival so that we can plan accordingly and ensure that your stay is as comfortable as possible.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotelet elRetiro您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。