Customers who wish to book a spa treatment or circuit can do so at the time of booking through the comments section, or by contacting the hotel using the information that appears on the booking confirmation.

The hotel will contact the guest to confirm the date and time. The hotel cannot guarantee access to the spa without prior reservation.

Please note that hotel guests can access the Plaza Mayor by car.

Please note that the hotel reserves the right to pre-authorize the credit card used to make the reservation. When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that access to the spa is not included in the room price unless otherwise specified. When booking a spa included rate, please contact the property to schedule your appointment.

Air conditioning in the rooms is available from June 15 to September 15.

Half board and full board regimens do not include drinks.

If a prepaid non-refundable reservation is made, the property will send guests detailed instructions and a link to a secure payment platform. If payment is not made within the period specified on said platform, the reservation will be cancelled.

Guests must show a valid ID and credit card at check-in. Please note that all special requests are subject to availability and may incur additional charges.

請提前告知Hotel Spa La Casa Mudéjar您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。