Terminal Neige – Totem features free WiFi throughout and is located in the heart of Flaine, 328 feet from Télébenne Ski Elevator. Guest can enjoy an après-ski drink in the bar. Rooms have a flat-screen TV and a private bathroom equipped with free toiletries and a hair dryer. Selected rooms have a seating area and/or a terrace or balcony. The hotel reception desk is open 24 hours a day, 7 days a week. The property also offers ski-to-door access, as well as, a ski shop in the heart of the hotel that offers the latest ski equipment and accessories. The Pure Altitude Spa offers a number of treatment rooms, a hot tub and a sauna. Both the Tête des Vers Ski Elevator and the Aup de Veran Gondola are located 656 feet from the property. Geneva International Airport is a 1-hour drive away and Chambéry Airport is 84 mi from the property.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
and
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
1 queen bed
or
2 twin beds
1 king bed
or
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
8.5
Cleanliness
8.9
Comfort
8.8
Value for money
7.6
Location
9.6
Free WiFi
8.5
High score for Flaine
Select topics to read reviews:

See what guests loved the most:

  • Katharine
    United Kingdom United Kingdom
    Loved the location, just short walk to slopes on skis. Loved the facilities, especially restaurant, bar and access to ski hire within hotel. All staff extremely helpful and would definitely recommend this hotel to others and stay again if I...
  • Helena
    United Kingdom United Kingdom
    great location- breakfast was good with several choices
  • Melanie
    United Kingdom United Kingdom
    Our second trip to the Totem - we like the location, the in-house ski shop, the staff, the spa, the quirky decor, the food, the views and the general vibe of the place. Very chilled and relaxing place to stay with nothing too much trouble for the...

Hotel area info

Restaurants
1 Restaurant On Site

  • Friendly Kitchen
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Totem, Friendly Hotel & Spa
Great facilities! Review score, 8.5

Most popular amenities
  • Spa
  • Free WiFi
  • Family rooms
  • Skiing
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Happy hour
  • Evening entertainment
  • Skiing
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe
General
  • Pet bowls
  • Smoke-free property
  • Tile/Marble floor
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Raised toilet
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Waxing services
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • French

House rules

Totem, Friendly Hotel & Spa takes special requests – add in the next step!

Check-in

From 4:00 PM to 12:00 AM

Check-out

From 12:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Totem, Friendly Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the rate apply for a 2-person occupancy.

Please note that the hotel does not accept booking of 5 or more rooms. We reserve the right to cancel them at our discretion.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Totem, Friendly Hotel & Spa

  • Guests staying at Totem, Friendly Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet

  • Check-in at Totem, Friendly Hotel & Spa is from 4:00 PM, and check-out is until 12:00 PM.

  • Totem, Friendly Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Skiing
    • Evening entertainment
    • Body treatments
    • Facial treatments
    • Spa/Wellness packages
    • Happy hour
    • Steam room
    • Beauty services
    • Yoga classes
    • Locker rooms
    • Body wrap
    • Waxing services
    • Fitness
    • Spa lounge/Relaxation area
    • Body scrub
    • Spa facilities

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Totem, Friendly Hotel & Spa on this page.

  • Room options at Totem, Friendly Hotel & Spa include:

    • Double
    • Suite
    • Apartment

  • Totem, Friendly Hotel & Spa is 1,500 feet from the center of Flaine. All distances are measured in straight lines. Actual travel distances may vary.

  • Totem, Friendly Hotel & Spa has 1 restaurant:

    • Friendly Kitchen

  • The prices at Totem, Friendly Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.