Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

Please note the following Group Policies:

- Guests booking 5-9 rooms will be charged a 10% deposit at the time of booking

- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking

This payment is nonrefundable and nontransferable.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Nova Park Hotel Pattaya您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。